Terms of service

The agreement between you and SectionTotal. Last updated: 7 November 2026.

1. Who we are

SectionTotal is provided by Dmytro Bot, a sole trader trading as SectionTotal, 49 Station Road, Polegate, East Sussex, BN26 6EA, United Kingdom ("we", "us"). Contact: hello@sectiontotal.com.

2. The service

SectionTotal connects to your Xero organisation. For invoices you approve with the SectionTotal branding theme, it creates a PDF with sections and subtotals, emails it to the contact on the invoice, attaches it to the invoice in Xero and marks the invoice sent. It never changes invoice lines, totals or tax.

SectionTotal is for businesses. By using it you confirm you are acting for a business, not as a consumer.

Beta. SectionTotal is in beta: features may change, and we do not promise a particular level of availability. We tell you about significant changes in advance where we can.

SectionTotal works through Xero's published API. If Xero changes or withdraws it, we may have to change or stop parts of the service; we tell you as soon as we know, and refund any prepaid unused period if we stop.

3. Your account and your responsibilities

  • You sign in with Xero and may connect only organisations you are authorised to act for.
  • You are responsible for your invoices: their content, recipients, tax treatment and legal compliance. We send what you approve.
  • Keep your Xero account secure, including two-step verification. Anyone who can sign in to your Xero account can use SectionTotal for the organisations it can see. Tell us straight away at security@sectiontotal.com if you think someone else has used it; we can pause sending for your organisations while you secure it.
  • Don't use SectionTotal to send anything other than invoices to your own clients, to send spam, or to try to break or overload the service.

Your data and our service. Your invoices and the data in your Xero organisation stay yours. You allow us to use them only to provide and support SectionTotal for you, as section 7 and the Privacy notice describe. The PDFs we create for you are yours to keep and use. SectionTotal itself, including its software, PDF design and documentation, belongs to us; you may use it while these terms apply.

4. Free trial

Each organisation gets one free trial of 30 days from when it is first connected, without a card. When a trial ends, we stop sending that organisation's invoices until you subscribe. If it is still without a subscription 14 days later, we disconnect it from Xero and delete its data; we email you 3 days before. Disconnecting and reconnecting does not restart a trial.

5. Prices and payment

The subscription is charged per connected organisation per month: £9 for the first, £7 each for the 2nd to 10th, £5 each from the 11th. We are not VAT-registered, so our prices include no VAT. You pay monthly in advance by card through Stripe. The number of organisations, and the price, adjust when you connect or disconnect one, with a prorated charge or credit. We give at least 30 days' notice by email of any price change.

6. Cancellation and refunds

Cancel any time in Billing. The subscription runs to the end of the period you have paid for and is not renewed. 14 days after it ends we disconnect your organisations from Xero and delete their data; we email you 3 days before. We don't refund part-used periods, except as these terms and our Refunds page say, or where the law requires.

We may suspend sending if a payment fails and is not settled after Stripe's retries, or straight away if needed to protect the service or other customers' data. We tell you when we do, and why as soon as it is safe to.

7. Your data and data protection

How we handle personal data for your account is in the Privacy notice. For the personal data in your invoices, you are the controller and we are your processor, and this section is our data processing agreement. You are responsible for having a lawful basis to share your clients' details with us and for telling them how you use their data.

  • What we process: for invoices you approve with the SectionTotal theme, the personal data on them: your client's name and postal address, the names and email addresses of the people we email it to, and anything personal in the invoice lines. The people concerned are your clients and their staff and contacts. We process it to create, send and file your invoices, for as long as the organisation is connected. Also any of these details you include in a support request, to answer it.
  • We process it only on your documented instructions (these terms and how you use SectionTotal), including any transfer outside the UK, unless UK law requires us to do otherwise; if it does, we tell you before we act, unless that law forbids telling you. We tell you straight away if we believe an instruction breaks data protection law.
  • Anyone who processes it for us is bound by confidentiality.
  • We protect it with appropriate technical and organisational measures (see Security).
  • You authorise the sub-processors listed on our providers page. We tell you by email at least 14 days before adding or replacing one; if you object on reasonable grounds and we can't address it, you may end the agreement and we refund any prepaid unused period. Each sub-processor is bound by data protection terms that give the same protection as these, and, subject to section 8, we remain fully liable to you for their performance of those obligations.
  • We help you, where reasonable, to answer requests from individuals and with your duties on security, breach notification, impact assessments and consulting the Information Commission (ICO).
  • We tell you without undue delay, and in any case within 48 hours, after becoming aware of a personal data breach affecting your data.
  • When you disconnect an organisation we delete its data at once; copies in backups go within 30 days and in our email provider's message log within 45 days. Two things are kept: support requests you sent us (24 months after the last update, up to 6 months longer as we delete in batches), and addresses that bounced or complained, which our email provider keeps on its block list. Your invoices and the PDFs we attached stay in your Xero organisation, so there is nothing for us to return.
  • We give you the information needed to show we meet these terms and allow audits by you or an auditor you choose, on reasonable notice, at your cost, no more than once a year unless a breach makes it necessary.

8. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else that cannot be limited by law. Otherwise:

  • we are not liable for loss of profit, revenue, business or goodwill, or for indirect or consequential loss;
  • we are not responsible for Xero, Stripe, or your clients' email providers and mail servers, or for invoices you approved with mistakes in them or sent to the wrong recipient because of the contact details in Xero. This does not limit what section 7 makes us responsible for with our sub-processors;
  • we are not responsible for anything done through SectionTotal by someone who signed in with your Xero account or used your devices without your permission, unless it was caused by our breach of these terms or our negligence;
  • our total liability in any 12 months is limited to the fees you paid us in those 12 months, or £100 if that is more.

9. Ending the agreement

You can stop at any time by cancelling and disconnecting your organisations. We may end the agreement with 30 days' notice, or immediately if you seriously breach these terms. When it ends, we delete your data as described in the Privacy notice.

10. Changes to these terms

We may update these terms. For changes that matter, we email you at least 30 days before they apply; if you don't agree, you can cancel before then.

11. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

12. General

These terms are the whole agreement between us about SectionTotal. If a part of them can't be enforced, the rest still applies. You may not transfer this agreement without our consent; we may transfer it to someone who takes over SectionTotal, and we will tell you. Neither of us is liable for delays caused by events outside our reasonable control. If you send us ideas or feedback, we may use them without any obligation to you. As we both act as businesses, we agree that regulations 9(1), 9(2) and 11(1) of the Electronic Commerce (EC Directive) Regulations 2002 do not apply. Nobody else has rights under these terms. Notices go by email: to us at hello@sectiontotal.com, to you at the email of your Xero login.